Privacy Policy

I. Website Users Privacy Policy

This privacy policy applies to information collected online from users of this website. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.

What personal information is collected through this website and how is it used?

We collect information about our users in three ways: directly from the user, from our Web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

User-supplied information: If you fill out the “contact” form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number, and province). We only require that you provide an e-mail address on the contact form. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Insurance Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information“). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information that you provide to us through the contact form will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the town/city, county/state, and country from which you access our website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user’s experience.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies also can tell us where visitors go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies.

If you wish to disable cookies from this site, you can do so using your browser. You should understand that some features of many sites may not function properly if you don’t accept cookies. For more information about using browsers to manage cookies, please see What You Need To Know About Cookies. You can also refuse to accept Flash cookies from this website using Adobe’s Flash management tools. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.

Third-party Services: We may use services hosted by third parties to assist in providing our services and to help us understand the use of our site by our visitors. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors.

In addition, we may use services provided by third parties to display relevant content, products, services, and advertising to you. These third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet. They may then use that information to provide measurement services so we can understand your interests and retarget advertisements based on your previous visits to this website. Please keep in mind that we do not share your personal information with any third-party advertiser, ad server or ad network.

You may be able to opt-out of the collection and use of information for ad targeting by some third parties by visiting www.aboutads.info/choices. You can opt out of Google’s use of cookies by visiting Google’s Ad Settings. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising. Please see “Cookies” in the section above for more information on how you can control the use of cookies on your computer.

Marketing: Walsh LLP undertakes active marketing efforts. In our marketing materials and our professional presentations, we refer to the types of services we provide; however, we will not disclose our clients’ names or personal information for marketing purposes without notifying those clients and obtaining their prior consent. We do however use trusted third party software applications to disseminate electronic mail communications.

Subject to reasonable and lawful conditions, an individual may withdraw or vary consent for our collection, use, and disclosure of his or her personal information at any time with prior written notice to us. Where appropriate to do so, Walsh LLP will take all reasonable steps, including technical measures to delete personal information as applicable.  

II. Client Information Privacy Policy

The Personal Information Protection Act of Alberta (“the Act“) regulates the way Alberta businesses collect, use, and disclose personal information. “Personal Information” means information about you as an identifiable individual or person. Walsh LLP recognizes the importance of privacy and recognizes the sensitivity of personal information received by us in the course of our legal practice.

This policy has been developed to carry out our responsibilities in relation to the collection, maintenance, use, and transmission of personal information.

Our Need for Personal Information

To be able to give legal advice to our clients, we need to collect all relevant facts and information that relate to our retainer (or engagement letter or similar agreement) and to the representation of our clients. We may also need business and credit information so we can ensure that we will be compensated for our services. This information will necessarily include personal information about our clients and about individuals other than our clients.

Collection, Use, and Disclosure of Personal Information

Where practical, we will try to collect personal information directly from the person to whom the information pertains. Where necessary, we will collect personal information from other sources. We will collect only the personal information necessary for the purposes stated herein.

The Act provides that an individual is deemed to consent to the collection, use or disclosure of the personal information about that person for a particular purpose if the person voluntarily provides the information for that purpose, and it is reasonable that a person would voluntarily provide that information.

By retaining Walsh LLP for legal advice or representation, we consider that a person consents to our collection, use, or disclosure of their personal information as necessary to properly advise and represent them.

When we collect personal information about persons directly from them, we will tell them the purpose for which the information is collected and the name of a person who can answer questions about the collection, except when their consent to the collection is deemed to be granted.

The Act also permits us to collect, use, or disclose personal information about a person without their consent. Such circumstances include (but are not limited to) where:

  • the collection, use, or disclosure is clearly in the interests of the person and consent cannot be obtained in a timely way;
  • the collection, use, or disclosure is reasonable for the purposes of an investigation or proceeding;
  • the personal information is available to the public from a prescribed source; and/or,
  • the collection, use, or disclosure is required or authorized by a statute or regulation (law) of Alberta or Canada.

When we collect, use, or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete. The Act also allows us, for legal or business purposes, to retain personal information for as long as is reasonable.

The Act does not affect our ability to access and use information available by law in a legal proceeding. When personal information is acquired subject to legal procedure, the use or disclosure of that information is not governed by the Act.

Security of Personal Information

We recognize our professional and legal obligations to protect the confidential information of our clients. We recognize as well our legal obligations to protect the personal information we have gathered about our clients and about other persons during the course of our practice of law. Our office has implemented procedures to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.

Requests for Access to Personal Information

The law permits persons to submit written requests to us to provide them with:

  • their personal information under our custody or control;
  • information about the purposes for which their personal information under our custody or control has been used, and is being used, by us; and,
  • the names of persons to whom and the circumstances in which their personal information has been and is being disclosed by us.

We will respond to requests in the time allowed by the Act and will make a reasonable effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.

A person’s ability to access their personal information under our control is not absolute. The law provides that we must not disclose personal information where:

  • the disclosure could reasonably be expected to threaten the safety or physical or mental health of an individual other than the person who made the request;
  • the disclosure would reveal personal information about another person; or,
  • the disclosure would reveal the identity of a person providing the opinion who does not consent to the disclosure of his or her identity.

The Act allows us to refuse to disclose personal information where:

  • the personal information is protected by any legal privilege;
  • the disclosure of the information would reveal confidential commercial information and it is not unreasonable to withhold that information;
  • the personal information was collected by us for an investigation or legal proceeding;
  • the disclosure of the personal information might result in similar information no longer being provided to us when it is reasonable that it would be provided;
  • the personal information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration; or,
  • the personal information relates to or may be used in the exercise of prosecutorial discretion.

Solicitor-Client Privilege Preserved and Protected

The Act indicates that it is not to be applied so as to affect any legal privilege. We will not disclose information that is privileged if the person requesting the information is not the client to whom the privilege belongs.

Requests for Correction of Personal Information

The law permits individuals to submit written requests to us to correct errors or omissions in their personal information in our custody or control. We will:

  • correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or,
  • decide not to correct the personal information but annotate the personal information that a correction was requested but not made.

III. Contacting or Communicating With Us for This Privacy Policy

If you have any questions with respect to our policies concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact our Privacy Officer:

Walsh LLP
2800, 801 – 6 Avenue S.W.
Calgary, AB T2P 4A3
Attention: Paul J. Pidde
Direct line: (403) 267-8421
ppidde@walshlaw.ca

If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern. If you remain dissatisfied after our Privacy Officer has reviewed and responded to your concern, you may wish to contact the Office of the Information and Privacy Commissioner at:

Office of the Information and Privacy Commissioner (Calgary)
2460, 801 6 Avenue S.W.
Calgary, AB T2P 3W2
Phone: (403) 297-2728
Fax: (403) 297-2711
Toll Free: 1-888-878-4044
Email: generalinfo@oipc.ab.ca